We're Here to Help

Have questions about gemstones, your order, or care instructions? We're here to guide you on your spiritual journey.

Send Us a Message

AI Assistant (Signed-In Users Only)

Get instant answers about gemstone meanings, order tracking, and care tips. Login to access the AI chatbot.

GemsStore AI Assistant

Ask about gemstones, orders, or care

Hello! I'm your GemsStore AI assistant. I can help you learn about gemstone meanings, track your order, or answer care questions. What would you like to know?

AI responses are for informational purposes only

Other Ways to Reach Us

Email
support@soulera.in
Phone
+91 XXXXX XXXXX
WhatsApp
Chat with us
Instagram
@gemsstore_official
YouTube
@gemsstore

Frequently Asked Questions

Quick answers to common questions about our gemstones and services

Every gemstone at GemsStore comes with a certificate of authenticity from an independent gemological laboratory. The certificate includes detailed analysis of origin, purity, and composition. We guarantee 100% natural, untreated gemstones. You can verify your certificate number on our website or contact the lab directly.